{"id":632,"date":"2020-10-19T14:55:28","date_gmt":"2020-10-19T12:55:28","guid":{"rendered":"https:\/\/alenika2.mijnnieuwe.site\/frequently-asked-questions\/"},"modified":"2021-03-09T15:40:19","modified_gmt":"2021-03-09T14:40:19","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.alenika.nl\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"632\" class=\"elementor elementor-632 elementor-316\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-15fadcb elementor-section-boxed ang-section-padding-initial elementor-section-height-default elementor-section-height-default elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"15fadcb\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-13978d03 elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"13978d03\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6a27f8f9 elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-text-editor\" data-id=\"6a27f8f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 style=\"text-align: center;\">Frequently Asked Questions<\/h2>\n<h5><strong>What are the Benefits of wool and why should I use wool blanket?<\/strong><\/h5>\n<p>Wool is an entirely natural material and is known for its versatile properties:<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Wool is nature\u2019s fiber<\/li>\n<li>Wool can \u201cbreathe\u201d<\/li>\n<li>Wool insulates<\/li>\n<li>Wool is naturally biodegradable<\/li>\n<li>Wool absorbs moisture<\/li>\n<li>Wool is self-cleaning<\/li>\n<li>Wool is water and dirt resistant<\/li>\n<li>Wool is antibacterial and odor resistant<\/li>\n<li>Wool prevents mold<\/li>\n<li>Wool prevents dust mites<\/li>\n<li>Wool is naturally flame resistant<\/li>\n<li>Wool is shape-Memory Material<\/li>\n<li>Wool is Anti-static<\/li>\n<li>Wool is durable and has a long lifespan<\/li>\n<li>Wool provides excellent protection from the sun\u2019s UV rays<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h5><strong>Where did Alenika blankets originate?<\/strong><\/h5>\n<p>All Alenika products are made in Bulgaria. On page\u00a0<a href=\"https:\/\/alenika.nl\/en\/levende-traditie\/\">ALENIKA\u00a0<\/a>you will find more information about our products.<\/p>\n<h5><strong>How do I take care of my Alenika products?<\/strong><\/h5>\n<p>Wool is a soft natural material that can clean itself. On page &#8220;<a href=\"https:\/\/alenika.nl\/en\/hoe-verzorg-ik-mijn-alenika-producten\/\">Wool care instructions&#8221;<\/a>\u00a0 you will find more information.<\/p>\n<h5><strong>Do you have a shop that I can visit?<\/strong><\/h5>\n<p>We do not have a showroom or physical shop which you can visit.<\/p>\n<h5><strong>How can I order?<\/strong><\/h5>\n<p>The ordering process is as clear, operational and simple as possible. Choose in which category you want to order a product. Then select your product and follow the steps in the ordering process. All prices of our products include VAT.<\/p>\n<h5><strong>Do I receive a confirmation of the order?<\/strong><\/h5>\n<p>After you complete your order, you\u2019ll receive an email from Alenika. If you have not received confirmation of your order, please let us know by e-mail to:\u00a0contact@alenika.nl.<\/p>\n<h5><strong>What are the shipping costs for shipment of my order?<\/strong><\/h5>\n<p>Shipping is FREE within the Netherlands!<\/p>\n<h5><strong>Can I track my order?<\/strong><\/h5>\n<p>Once your order is ready for shipment you will receive an e-mail with the shipping confirmation and tracking code.<\/p>\n<h5><strong>Can I still cancel or change the order?<\/strong><\/h5>\n<p>To cancel or change your order, follow &#8220;<a href=\"https:\/\/alenika.nl\/en\/bestelling-annuleren\/\"><strong>Returns&#8221; <\/strong><\/a>procedure.<\/p>\n<h5><strong>I entered the wrong address in my order. Can I still change it?<\/strong><\/h5>\n<p>It is not possible to change the address data of the order or cancel it. The order will be delivered to the home address you specify.<\/p>\n<h5><strong>How do I report a complaint about an article?<\/strong><\/h5>\n<p>It is possible to submit a complaint via our e-mail address:\u00a0contact@alenika.nl.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions What are the Benefits of wool and why should I use wool blanket? Wool is an entirely natural material and is known for its versatile properties: Wool is nature\u2019s fiber Wool can \u201cbreathe\u201d Wool insulates Wool is naturally biodegradable Wool absorbs moisture Wool is self-cleaning Wool is water and dirt resistant Wool [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"Woolen blankets and throws FAQ Alenika Wool&Cotton","_seopress_titles_desc":"Gorgeous woolen blankets and throws, crafted with love and care, with exceptional attention to details, shaped by old tradition and accustomed to easily blend with your contemporary live.","_seopress_robots_index":"","footnotes":""},"class_list":["post-632","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.alenika.nl\/en\/wp-json\/wp\/v2\/pages\/632","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.alenika.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.alenika.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.alenika.nl\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.alenika.nl\/en\/wp-json\/wp\/v2\/comments?post=632"}],"version-history":[{"count":18,"href":"https:\/\/www.alenika.nl\/en\/wp-json\/wp\/v2\/pages\/632\/revisions"}],"predecessor-version":[{"id":1902,"href":"https:\/\/www.alenika.nl\/en\/wp-json\/wp\/v2\/pages\/632\/revisions\/1902"}],"wp:attachment":[{"href":"https:\/\/www.alenika.nl\/en\/wp-json\/wp\/v2\/media?parent=632"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}