The Bulgarian webshop in the Netherlands
You can cancel an online purchase after a period of reflection (within fourteen days after receiving the product), without giving any reason, provided that: the item have not been usedor washed, with the original labels and packaging etc., unless the description of the product on the website states that the product can not be returned.
The reflection period of 14 days starts: on the day after you have received the last product or part of one order.
There are rules related to this:
Follow the steps below to return your ordered item (s):
If the purchase costs and other costs (such as delivery costs) meet the reimbursement requirements under the law, Alenika will reimburse these costs to the customer within 14 days of receiving the appeal if the user has returned the entire order to Alenika.
Alenika has the right to refuse returned products reported or shipped after the fixed term, and products that are not in perfect condition or do not meet our return conditions.